Frequently Asked Questions
Everything you need to know about shopping with EasyR Australia.
What are your shipping options within Australia?
We offer standard shipping for a flat rate of $9.95 and express shipping for $14.95. Orders over $150 qualify for free standard shipping across Australia.
How do I process a return or exchange?
We accept returns within 30 days of purchase, provided items are unworn and have tags attached. Simply visit our online returns portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' services including Afterpay and ZipPay.
Can I track my order after it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your garments ethically sourced?
EasyR Australia is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable production standards.