Returns & Exchanges
At EasyR Australia, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience for our community.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original condition with all tags attached, ensuring you include the printed return authorization slip inside.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any Australia Post location or scheduled pickup point.
Quality Check & Refund
Once our warehouse team inspects the returned garments, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing